Return/Refund policy

The ORGANIC PERFORMANCE LAB, LLC provides refunds for those customers who receive any type of damaged product. As a supplier of nutritional supplements, we cannot provide any type of return on any opened product nor can we provide any refund for any other reason beyond product damage.


Shipping

Shipping will be available through USPS and FedEx based upon customer preference. Orders will be fulfilled by next business day.


Privacy

ORGANIC PERFORMANCE LAB, LLC recognizes that your privacy and the protection of your personal information is important to you. This statement is intended to disclose how ORGANIC PERFORMANCE LAB, LLC uses and attempts to protect your personal information while using the ORGANIC PERFORMANCE LAB, LLC website.

COLLECTION OF INFORMATION BY ORGANIC PERFORMANCE LAB, LLC

ORGANIC PERFORMANCE LAB, LLC collects and processes personal information to enable it to authenticate customers, to allow customers or prospective customers to purchase products.  When you register with the ORGANIC PERFORMANCE LAB, LLC website you will be asked to provide certain personal information that will be stored in a profile maintained for you. The information requested will depend upon your reason for accessing the website. New or existing Members who purchase products, will be asked to provide their name, address, phone number, e-mail address, as well as current credit or debit card information.

Existing customers who access their Order Status of the website will be asked to provide their name, as well as a user name and a password.

Your other personal information, including your user name, password, goal setting, and financial information are maintained on BigCommerce.com's secure servers. This information can only be accessed by Organic Performace Lab.

USE OF YOUR PERSONAL INFORMATION BY ORGANIC PERFORMANCE LAB, LLC

How ORGANIC PERFORMANCE LAB, LLC Will NOT Use Your Personal Information.

ORGANIC PERFORMANCE LAB, LLC will not sell or rent your information to third parties.

ORGANIC PERFORMANCE LAB, LLC will not disclose your personal information to third parties without your prior consent.

How ORGANIC PERFORMANCE LAB, LLC USES Your Personal Information.

ORGANIC PERFORMANCE LAB, LLC uses your personal information for the operation and maintenance of your ORGANIC PERFORMANCE LAB, LLC account and to provide any product or service which you have purchased.

ORGANIC PERFORMANCE LAB, LLC may also send you e-mails about product information that ORGANIC PERFORMANCE LAB, LLC offers or makes available, or other issues deemed relevant by ORGANIC PERFORMANCE LAB, LLC. These periodic e-mails are considered essential to the provision of the service you have requested.

General Disclosure of Personal Information by ORGANIC PERFORMANCE LAB, LLC.

ORGANIC PERFORMANCE LAB, LLC may disclose personal information if required to do so by law, or in the good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process, (b) protect and defend the rights or property of ORGANIC PERFORMANCE LAB, LLC, or (c) act under exigent circumstances to protect the personal safety of the public.

MANAGING YOUR PERSONAL INFORMATION

You can always add, update, or make changes to the information in your ORGANIC PERFORMANCE LAB, LLC profile.

SECURITY AND STORAGE OF YOUR PERSONAL INFORMATION

ORGANIC PERFORMANCE LAB, LLC is committed to protecting the security of your personal information. We do this by storing your personal, financial, and goal setting information on Big Commerce's secure servers and providing access to the information provided only to authorized personnel of ORGANIC PERFORMANCE LAB, LLC.

CHANGES TO THIS PRIVACY STATEMENT

ORGANIC PERFORMANCE LAB, LLC may occasionally update this Privacy Statement. When we do, we will also revise the "last updated" date at the top and bottom of the Privacy Statement. ORGANIC PERFORMANCE LAB, LLC will obtain your consent for any updates to this Privacy Statement that expand the sharing or use of your personal information in ways not disclosed in this Privacy Statement.

CONTACT INFORMATION

If you have questions regarding this Privacy Statement, please send an e-mail.